Are your seeds treated?
Only a handful of our seeds are treated. If you prefer untreated seed or are certified organic please inform us in the comments box on your order.
Is everything on the website in stock?
Our website does not have live inventory so items on the website can be temporarily out of stock. There are also some items on the website that drop-ship from the manufacturer.
To find out if a particular item is in stock, you can call in your order from 9:00 am – 4:30 pm, Monday to Friday EST at 1-800-825-5477
What if items in my order are not in stock?
If you order seed or supplies that are back-ordered or sold out we will email or call you and ask for your advice.
I cannot find an item in the store that is in the catalog.
There is a good chance the item is either sold out or a crop failure. These items will not display in the store until they are are back in stock. If you have any questions about a particular item please contact us.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Why do you charge $6.95 flat rate shipping for small orders?
While we appreciate the home gardener’s business greatly, our pricing and shipping policies are not tailored for a single seed packet order. Please read on to take maximum advantage of our shipping pricing…
Since we fill each packet and bulk order at the time of purchase it is not feasible for us to charge less than our flat rate to fill one or two packets and ship it out to a customer.
While some customers have expressed concerns about our shipping pricing, actually you will find our shipping rates to be quite competitive for most orders. Yes, we are a little higher than some companies for single packets, but we beat most seed companies once a seed order is in the $20 – 30$ range, and USA ground shipping is free over $129.99 – no matter the quantity, no matter the weight.
We appreciate your business and look forward to serving you.
Do I need a Phytosanitary Certificate?
A Phytosanitary Certificate is required for international (outside United States) seed orders.